Due to the nature of our products, namely electronic downloads: it would be impractical for us to accept returns and therefore no refunds are offered. If you have a problem with one of our products please contact us to negotiate a conciliation between LROPS and yourself.
At present, LROPS products are in PDF download format only, shipping charges should never be applied to you. If you think they may have been added to your order in error, please contact us at admin@lrops.com